For businesses

Get found.
Then get them back.

Akiba puts your business in front of shoppers searching for what you sell, then gives you the tools to earn the second visit: rewards at the counter, vouchers and free offers, scheduled offer days with reminders, and recommendations from customers we can verify. No hardware, no POS integration.

Businesses already on Akiba

Arabica Coffee HouseFood & drink
Lababa DessertsDesserts & bakery
Leshan GroupElectronics, accessories & repairs
Your businessCould be here
What you get

A storefront, a retention engine and a review channel, in one account.

Everything a shopper sees in Akiba, run from your dashboard.

A profile people can find

Your categories, branches, hours and photos, in front of shoppers browsing nearby.

Rewards at the counter

Scan the customer's Pass at the till. You set the rate, your plan caps the spend.

Vouchers and repeat-customer rewards

Discounts priced in Miles, free offers, or rewards that unlock after a few visits.

Offer days with reminders

Schedule an offer and customers get a nudge before it opens. Fills your quiet shifts.

Recommendations you earned

Photos and tips from customers who actually bought. Nobody else can post.

How Scan & Award works

Their purchase becomes their reason to return.

Scan their Pass at the till. Miles land before they leave.

  1. 01

    Set your reward rate

    Onboard in the dashboard, pick your qualifying categories, set the rate. No hardware.

  2. 02

    Scan to award

    Customer pays, you scan their Pass, Miles land before they leave the counter.

  3. 03

    Watch them come back

    Repeat-customer rate, spend per visit and Miles usage, all in your dashboard.

Why businesses sign up

Discovery and retention that pay for themselves.

Reach people who've never heard of you

Shoppers browse by category and by what's nearby, so your profile reaches them first.

You set the rate. You control the cost.

Pick your reward rate and qualifying spend. Your plan includes a monthly allowance with clear overage pricing.

Portability builds the habit

Customers are building a balance, not chasing a one-off deal. That's what makes them pick you again.

Every reward accounted for

Your dashboard shows what was issued, when, and against which sale.

Subscription plans

Choose a plan that fits your monthly activity.

Every plan includes a monthly Miles allowance, voucher tools and branch access.

Included with every plan

  • Merchant dashboard
  • Scan & Award
  • Voucher management
  • Activity reporting

Standard

KES2,500.00/month

Billed monthly

  • 10,000 Miles per usage month
  • 5 active voucher types
  • Up to 2 branches
  • KES 0.30 per overage Mile
  • Recommended for businesses below KES 1,000,000.00 / mo
Choose Standard

Growth

KES5,000.00/month

Billed monthly

  • 50,000 Miles per usage month
  • 20 active voucher types
  • Up to 2 branches
  • KES 0.30 per overage Mile
  • Recommended for businesses with KES 1,000,000.00 – KES 5,000,000.00 / mo
Choose Growth

More than 2 branches or KES 5,000,000 in monthly sales?

Talk to us about a plan shaped around your locations and monthly activity.

Contact our team

Prices exclude VAT. Save 5% when billed quarterly or 20% when billed annually.

Billing and usage

Know exactly how your plan works.

What does the monthly Miles allowance cover?

It is the number of Miles your merchant account can issue to customers during each monthly usage period.

Do unused Miles roll over?

No. Each monthly usage period starts with the allowance included in your plan.

What happens when I exceed my allowance?

You can continue issuing Miles. Additional Miles are charged at KES 0.30 each and added to the invoice for your next billing period.

How do overages work on quarterly or annual plans?

Your subscription term remains quarterly or annual, but any overage used is invoiced monthly.

How are active voucher types counted?

The limit applies across your entire merchant account, including all branches.

How do I pay my subscription invoice?

Pay by M-Pesa or bank transfer using the payment details shown on the invoice generated in your merchant dashboard.

When will I receive my renewal invoice?

Monthly renewal invoices are issued 7 days before renewal. Quarterly and annual renewal invoices are issued 14 days before renewal, with reminders before and after the due date.

What happens if a renewal invoice is late?

You have a 7-day grace period. After grace, new Miles issuance and voucher publishing are paused until the invoice is paid in full. Vouchers already issued to customers remain redeemable.

Can I cancel or change my plan?

Cancellation takes effect at the end of your paid term and started terms are not refundable. Upgrades take effect immediately with proration; downgrades take effect at the next renewal.

Merchant intake

Reward your customers. Drive repeat spend.

Tell us your category, your volume, and what you want out of it. We'll come back with a setup path and what to expect from week one.

  • Merchant profile, branches and opening hours published to Explore
  • Scan & Award setup, voucher and offer-day configuration
  • M-Pesa and mobile-money purchase event integration
  • Analytics, repeat-customer insights, and Miles usage reporting

Questions? hello.akibamiles@gmail.com

Merchant intake

Get your business on Akiba

Share your store details and we will come back within 2 business days with a setup path, reward rate guidance, and onboarding options.